Cancellations by the traveler
Cancellations have to be made in writing by email or mail. The cancellation fees are determined by the date the cancellation is received by Take a look Tours as follows:
Private City Guide cancellation
Cancellation received more than 14 days before the tour date and all cancellations within 24 hours after booking confirmation: 25 EUR service charge + incurring charges.
14 days prior to departure: 50% of the price
3 days prior to departure or less and no shows: 100% of the price
Day Tour and Transfer Service cancellation
In order to confirm this service we request a deposit of 200 € which is not refundable.
46 days prior to departure or more: Forfeiture of deposit - also in case of partial cancellations
45-15 days prior to departure: 50% of the tour price (minimum 200 €)
14 days prior to departure or less and no shows: 90% of the tour price
Multiple Day Chauffeur Tour cancellation
In order to confirm a multiple day chauffeur tour we request a deposit of 400 € (2-4 day tours) / 600 € (5-8 day tours) / 800 € (9 and more day tours). Due to the fact that all our tours are customized is the deposit not refundable.
91 days prior to departure or more: Forfeiture of deposit
90-46 days prior to departure..... 30% of the tour price (minimum deposit)
45-15 days prior to departure..... 50% of the tour price
14 days prior to departure or less and no shows..... 80% of the tour price
As soon as the customer has started the tour, refunds or changes are no longer possible.
We recommend obtaining cancellation insurance.
Cancellations by Take a look Tours
If we cannot do a booked tour due to serious circumstances, we will make every effort to find a suitable substitute or offer you a different date. If both alternatives do not work for you, the full amount paid will be refunded.
Take a look Tours takes no responsibility for any expenses or consequential losses as a result of the cancelled booking such as non-refundable flight or other travel costs, loss of earnings, loss of enjoyment, etc. The liability of Take a look Tours for cancelled services is limited to the amount paid by the traveler.
